Development of communication skills
Objective: Develop communication competence of staff in the area of business communication and improve business and interpersonal communication skills.
Duration: 16 hours
Content:
- Effective communication in various areas of activity
- Fundamentals of communication
- Personal effectiveness. The art of self-presentation
- Psychology of communication
- Effective communications with clients
- Business communication
- Organizing business communication
- Effective communication techniques
- Interactions within an organization
