General Organizational Development
· Business processes analysis and optimization
· Organizational diagnostics (assessment of management system)
· Optimization of organizational structure
· Transition to operational management
· Formulation of mission, vision, company objectives, and key performance indicators
· Strategy formulation
· Distribution of responsibilities and authority
· Formalization of company processes
Organizational Development
Organizational Diagnostics (evaluation of the management system)
This includes evaluation of the strategy, organizational and functional structure of the company, business processes, documentation and information flow to the management system, management skills of top-managers. Recommendations are made on what needs to be changed in procedures and structures.
Analysis of Business Processes and their Optimization
Effectiveness of company’s activities increases after design or redesign of its procedures, and due to clear distribution of functions, staff interaction mechanisms, planning forms, accounting and control. New organizational and functional content of divisions and staff is optimized and documented in Regulations and Job Instructions. Optimization of business processes includes:
- Documenting business processes (description of processes «as is»)
- Diagnostics of business processes (system-analytical study, audit and analysis of current state of business processes, selection of means of optimization).
Distribution of Responsibilities and Authorities
Diagnosis of existing organizational structure. Bottlenecks and breaches in functional logic are evaluated. Documents needed to support management process are developed. Manageability norms, zones of responsibility and authority are determined. Management functions are distributed by all organizational units. Place of each worker in company procedures is clearly described in organizational and normative documents.
Optimization of Organizational Structure
§ Design of organizational and functional structure (diagnostics, development of balanced organizational structure on the basis of target indicators and business processes)
§ Assessment and placement of personnel (defining key competencies for each position, conducting staff assessment, recommendations for placement)
§ Supporting implementation process (formulation of a plan for internal PR project, conduction of informational activities for staff – seminars, conferences, meetings and other events for explanation of changes)
Formalization of Company Documents
Creation of an effective documentation system for management that makes business more "transparent" and manageable. Results are clearly controlled, evaluation criteria are defined and known, planning procedures are formalized, information flows well managed, decision making process is adequately supported by needed information.
Transition to Day-to-Day Management
Evaluation of organizational development, conditions and causes that hinder further development. Staff readiness for introduction of regular management is diagnosed. New management model is developed. Management of the change process.



